In these conditions:
“TRITEK” means TRITEK POWER & AUTOMATION FZC & its subsidiaries.
“Contract” means an Order accepted by TRITEK in writing;
“Customer” means the other contracting party;
“Order” means the order placed by the Customer with TRITEK for the Products and/or Services;
“Products” means all the goods supplied by TRITEK under the Contract, including those that may have been supplied to TRITEK by third parties;
“Services” means all the services rendered by TRITEK under the Contract;
“Specification” means TRITEK specification for the Products;
“Total Contract Price” means the aggregate price of all the Products and/or Services (excluding VAT & LEVIES) supplied by TRITEK under the Contract.
Quotations are subject to withdrawal and alteration at any time before the Contract is made and are automatically withdrawn unless a relevant Purchase Order is placed by the Customer no later than 30 days or within the period expressly defined in the quotation. The quotation is not an offer to proceed and Customer is required to place a written Purchase Order (PO) with TRITEK using the same reference as on the quotation placed by the Customer no later than 30 days or within the period expressly defined in the quotation. TRITEK reserves the right to refuse any Order based on credit review, Customer insolvency risk, or non-compliance with financial, legal, or regulatory requirements. Any verbal instructions or commitments shall have no effect unless confirmed in writing by TRITEK.
Customer agrees that the Order fully specifies its requirements for Products and/or Services and unless agreed to by TRITEK in writing shall be deemed to be placed subject to these conditions notwithstanding anything to the contrary contained on or referred to on the Order. The Order shall not be binding on TRITEK until specifically accepted in writing. The Customer agrees that all Orders are subject to TRITEK’s compliance review, including sanctions screening and export-control evaluation. TRITEK reserves the right to reject, suspend, or cancel any Order that may breach applicable export-control laws or sanctions regulations, without any liability to the Customer.
If the Services required by Customer are special services (installation, commissioning, training, development or management services) any additional terms applicable to such Services will apply except that in the event of any conflict these conditions shall prevail.
Unless otherwise stated all prices are quoted EX-WORKS (INCOTERMS) TRITEK United Arab Emirates and are net of all taxes and duties. The price applicable to each item shall be set forth in the quotation. Prices will be quoted in Arab Emirate Dirham AED, unless otherwise stated in the Contract. Prices exclude any additional costs arising from compliance with export-control regulations, sanctions restrictions, customs requirements, or special documentation requests, which shall be charged to the Customer. The prices quoted are based on the currency exchange rates as per the date of this Quotation. Should the exchange rates based on internationally observed exchange rates (e.g., the European Central Bank) of the relevant currencies, including, USD: EUR, USD: GBP, USD: NOK EUR: NOK, GBP: NOK deviate more than +/- 3% from date of Quotation to the date when a Sales Contract is entered, the price in the Sales Contract will be adjusted accordingly.
The Buyer may require variations in writing to the originally agreed Scope of Supply until the Equipment has been delivered. Such a request shall contain an exact description of the variation required. The Seller may also request variations to the work if deemed advisable or recommendable.
Within reasonable time after receipt of a request for a variation, the Seller shall notify the Buyer in Writing of its proposal to implement the variation and the resultant adjustments to the Contract Price, the date of delivery and other terms of the Contract. The Seller shall have no obligation to implement variations requested by the Buyer until the parties have agreed In Writing on the adjustments to the Contract Price, the date of delivery and other terms of the Contract.
TRITEK shall have the right at its sole discretion to reduce any outstanding Customer indebtedness which is due and payable to TRITEK or any outstanding TRITEK indebtedness which is due and payable to Customer by offsetting such indebtedness against any sums due and payable to Customer or to TRITEK, as may be applicable.
Any dates quoted for dispatch or delivery of the Products are approximate only and time for dispatch or delivery shall not be of the essence unless previously agreed by TRITEK in writing. The Products may be delivered by TRITEK in advance of the quoted delivery date upon giving reasonable notice to the Customer.
Where the Products are to be delivered in instalments, each delivery shall constitute a separate contract and failure by TRITEK to deliver any one or more of the instalments in accordance with the Contract or any claim by the Customer in respect of any one or more instalments shall not entitle the Customer to treat the contract as a whole as repudiated.
If Customer does not accept delivery of a consignment of Products in accordance with the Contract:
If Customer fails to give such notice within
30 days after Products delivered to the Customer or
60 days from the date of shipment whichever is sooner
it shall be conclusively presumed that Customer has accepted the Products and that the Products are in accordance with the Contract and Customer shall have no right to reject the Products.
TRITEK shall not be liable for delays caused by the manufacturer, OEM backlog, component shortages, shipping line delays, customs inspection, or global supply-chain disruptions. Partial deliveries may be invoiced separately and must be paid according to normal payment terms.
All costs of shipping and insurance shall be borne by the Customer. TRITEK shall have no liability for lost or damaged Products that are shipped in accordance with Customer’s instructions.
The Customer shall bear all risk and cost associated with customs clearance, port handling, demurrage, or storage charges..
the Customer shall immediately cease to be entitled to use or sell the Products and TRITEK shall be entitled upon demand to the immediate return of all the Products which remain in the ownership of TRITEK pursuant to Section 8.2 and the Customer irrevocably authorizes, and shall enable TRITEK to recover such Products, and for that purpose to enter any premises.
The Customer shall take all reasonable steps to help TRITEK recover the Products. Demand for, or recovery of, the Products shall not of itself discharge the Customer’s liability to pay the whole of the price or any other rights of TRITEK under the Contract.
If the Customer refuses delivery, TRITEK may store the Products at the Customer’s cost and risk and invoice the full value immediately.
The Customer shall take all reasonable steps to help TRITEK recover the Products. Demand for, or recovery of, the Products shall not of itself discharge the Customer’s liability to pay the whole of the price or any other rights of TRITEK under the Contract.
The project shall define a design freeze date which leaves sufficient time for the Seller to produce, test and document the quoted system before FAT / shipment. The design freeze date will be 10 weeks prior to FAT or 2 weeks after initial interface meeting, whichever comes first.
Customer shall not copy, modify, disassemble, reverse-engineer or decompile the software. Customer agrees that it shall not use or attempt to use the software except as authorised in these conditions or the Contract. The software does not include updates or upgrades unless otherwise stated in writing by TRITEK.
Customer shall not have any title or ownership to the software other than ownership of the physical media. Customer acknowledges that the software may have been developed by third party software supplier(s) named in the copyright notice(s) included with the software and agrees that such software suppliers are authorised to hold Customer responsible for any copyright infringement or breach of this Section 11. TRITEK guarantees that the software shall not contain any material non-conformance with TRITEK’ Specifications for such software for a period of one (1) year after the date of invoice for the copy of such software.
EXCEPT FOR THE EXPRESS GUARANTEE STATED IN SECTION 11 ABOVE, TRITEK DISCLAIMS ALL GUARANTEES ON PRODUCTS HEREUNDER, INCLUDING ALL IMPLIED WARRANTIES OF SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT OF THIRD-PARTY RIGHTS.
Any hardware or software designed, manufactured or produced by third parties and not bearing TRITEK’ logo shall be subject to the warranty provided by such third parties that TRITEK may elect to pass on to the Customer, provided such pass through of warranty coverage is permissible under TRITEK’s agreement with its supplier. TRITEK shall not be responsible for any delay or failure by third-party manufacturers, including withdrawal of support, software version changes, or discontinued components.
Customer acknowledges and agrees that:
The warranties given in Sections 11 above are the only warranties given by TRITEK and otherwise this Section 14 specifies the entire liability of TRITEK including liability for negligence and in particular but without limitation all statutory or other express implied or collateral terms conditions or warranties are excluded to the fullest extent permitted by the law.
TRITEK liability whether in contract, tort or otherwise shall not the total amount of AED 150,000 even if the contract amount exceeds this value, and if the total contract value is less than the amount of 150,000, the deductible percentage will be equal to the contract value only.
The exclusions and limitations of liability contained in these terms and in the Contract shall apply regardless of whether the loss or damage was foreseeable or whether the Customer notifies TRITEK of the possibility of any greater loss or damage but all such exclusions shall only apply so far as permitted by law.
Under no circumstances shall TRITEK be liable for indirect, special, exemplary, incidental, or consequential damages, including loss of profit, downtime, loss of cargo, delay penalties, towage, docking, off-hire, or loss of contract.
TRITEK shall not be liable for damages caused by third-party equipment interfaced with TRITEK systems.
TRITEK shall not be liable in any way for loss, damage or expense arising directly or indirectly from any hindrance, failure or delay in performing any obligation under the Contract caused by the actions or omissions of the Customer, its employees, agents, contractors or other third parties providing Products or services to or acquiring them from the Customer or by any circumstance beyond TRITEK’ reasonable control, which shall include Acts of God, labour disputes, civil commotion, war, governmental regulations or controls, inability to obtain necessary material or services, severe whether conditions or extreme traffic congestion. If TRITEK shall be prevented from performing any provisions under the Contract by causes set forth in this Section TRITEK will give written notice to Customer and if TRITEK is unable to perform its obligations for a period of more than six (6) months either party may terminate the Contract by written notice.
If the Customer terminates the contract after it’s been signed for any other reason than a default by the Seller, the Customer shall as a minimum compensate for any cost that has incurred in the project up until the date of the termination, including material cost, workhours cost, classification fees, as well administrative cost.
In accordance with the previous paragraph:
Where applicable TRITEK shall endeavour to obtain an export licence and all other necessary consents to enable the Products to be exported from UAE. If Customer or its agent does not furnish the necessary instructions and/or documents, TRITEK will make declarations according to its best judgement but will in no case be responsible for any fines or other charges due to errors or incorrect declarations, which shall be the sole responsibility and legal and financial liability of Customer. In the event that TRITEK is unable to obtain an export licence or visas or consents for personnel required to provide Services outside UAE, TRITEK shall not be held liable for any damages that Customer may suffer. Customer shall be responsible for complying with any applicable legislation or regulations governing the importation of the Products into the country of destination and for the payment of duties thereon. Customer is responsible for ensuring the vessel or site is legally accessible for TRITEK personnel, including immigration clearance, security permits.
Forwarding instructions where required shall be provided by Customer not later than seven (7) days after being advised that the Products are ready for despatch. If no forwarding instructions are received within this period TRITEK shall have the right thereafter to deliver the Products and to charge Customer in accordance with Section 6 above.
TRITEK may charge storage fees, demurrage, or re-delivery costs if forwarding instructions are delayed or inaccurate.
Once accepted by TRITEK no Order can be amended or cancelled except with TRITEK prior written approval and upon terms which indemnify TRITEK against any losses, including without limitation loss of profit or additional costs resulting therefrom.
All custom-built, configured, or OEM-manufactured materials are non-cancellable and non-returnable..
These conditions supersede all previous conditions, understandings, commitments, agreements or representations whatsoever whether oral or written relating to the subject matter hereof and shall not be varied except with TRITEK’ written consent.
The information contained in this proposal, including all pricing, quotations, specifications, technical information, commercial terms, methodologies, designs, scope details, and any other non-public information disclosed by Tritek in connection with this proposal (collectively, the Confidential Information), is confidential and proprietary to TRITEK.
Without limiting the foregoing, the recipient must not disclose, circulate, publish, reproduce, share, or use for any purpose other than evaluation of the proposal any pricing, rates, discounts, cost breakdowns, quote structures, commercial assumptions, or other commercially sensitive information contained in this proposal, including for the purpose of obtaining competing offers, benchmarking, reverse engineering the proposal, or negotiating with any competitor of TRITEK.
If the recipient is required by law, regulation, court order, or binding request of a governmental or regulatory authority to disclose any Confidential Information, the recipient will, to the extent legally permitted, give prompt written notice to TRITEK before making that disclosure and will disclose only the minimum portion of the Confidential Information legally required.
All Confidential Information remains the exclusive property of TRITEK . No right, license, or other interest in any Confidential Information is granted or implied by this proposal except the limited right to review it for evaluation purposes.
Upon request by TRITEK, the recipient will promptly return or permanently destroy this proposal and all copies of it, except to the extent retention is required by applicable law or internal record-retention policies, in which case the retained copy will remain subject to this clause.
The recipient acknowledges that unauthorized use or disclosure of the Confidential Information may cause irreparable harm to TRITEK for which damages alone may not be an adequate remedy. Accordingly, TRITEK will be entitled to seek injunctive relief, specific performance, and any other remedies available at law or in equity in the event of any actual or threatened breach of this clause.
This clause survives the recipient’s review of the proposal and will continue for a period of 2 YEARS from the date of disclosure, except that trade secrets and pricing methodologies will remain protected for so long as they remain confidential under applicable law.
This proposal is provided solely to the intended recipient. If you are not the intended recipient, you must notify TRITEK immediately and must not review, copy, distribute, or rely on this proposal or any part of it.
Unless otherwise stated all prices are quoted excluding VAT, income and local sales, use, excise, or other taxes, and changes in effect at the date of the quotation and directly applicable to the Product covered by the Contract are payable by Customer.
These terms & conditions and the Contract shall be governed, construed and shall take effect in accordance with the laws of UAE. Any dispute, controversy or claim arising out of or relating to this contract, or the breach, termination or validity thereof shall be finally settled by arbitration in accordance with the Arbitration Rules of the Dubai International Arbitration Centre (DIAC). In case the dispute is not resolved, the claim will be under the Dubai International Arbitration Centre (DIAC) Courts jurisdiction. The seat of arbitration shall be Dubai, United Arab Emirates. The language of the arbitration shall be English. The award of the arbitral tribunal shall be final, binding on the parties, and enforceable in any court of competent jurisdiction
The headings in these conditions are provided for reference only and shall not be used as a guide to interpretation.
If any of the words or provisions of these conditions shall be deemed to be invalid for any reason, the remaining provisions shall nevertheless continue in full force and effect and will in no way be affected, impaired or invalidated.
Any notice required to be given hereunder shall be in writing, and may either be delivered personally or sent by first class prepaid post, facsimile transmission or email (with a confirmation of receipt) to the address of the recipient set out in the Contract or such other address as the recipient may designate by notice given pursuant to this Section.
Any failure to exercise or delay by a party in exercising a right or remedy arising in connection with the Contract shall not constitute a waiver of such right or remedy or of any other rights or remedies.
The vessel supervision and commissioning work includes next stages:
Works are based on 48 hours working week (8 working hours per day, 6 working days per week) and up to maximum two on-board visits (unless specified in the quotation).
Installation of the equipment, cable laying and works related to that are NOT part of site services / scope of work in the quotation. This work is expected to be done by the shipyard.
All specialized installation equipment, services and facilities are not included and must be provided by the shipyard or the customer. These include, but are not limited to, lifting services, carpentry, welding and cutting.
All costs, travel fare, accommodation, and expenses associated with the TRITEK engineers are NOT included in this fixed price quotation UNLESS specifically agreed in the quotation.
For any additional sitework, all fares/traveling time and costs, accommodation of decent Standard and expenses incurred by TRITEK Engineers will be paid for, cost plus 10%, by the Customer.
Waiting time will be charged according to Normal hourly rates in accordance with the TRITEK Service Charges valid for the date of commissioning.
The number of charged waiting hours is limited to 9 hours per day.
Commissioning dates to be agreed between Customer and TRITEK no later than 3 weeks prior the commencement of Commissioning. After the said date has been agreed any delays to the commencement of Services for which TRITEK is not responsible will result in additional charges to be paid by the Customer.
TRITEK shall not be responsible for delays in commissioning caused by Customer’s failure to prepare the vessel, complete wiring, provide access, or perform prerequisite work.
Customer shall provide all lifting tools, scaffolding, gas-free certificates, ventilation, and safety measures at its own cost.
If the customer or yard provides accommodation or meals on site or onboard, TRITEK anticipates the following standards:
A proper single bed with linen in an environment suitable for sleeping.
Proper facilities for taking care of personal hygiene and washing of clothes.
A minimum of three meals per day including availability of potable water at all times.
In the event of these requirements not being fulfilled, TRITEK reserves the right to charge daily allowance and travel costs in accordance with travel regulations.
TRITEK anticipate the customer or yard to follow internationally accepted standards for industry, shipping and offshore with respect to HSE and Working Conditions.
Helicopter and launch services to be arranged and settled by vessel’s local ship agents.
In event of the representative deems the conditions to be unsafe or harmful to health, TRITEK reserves the right for him/her to discontinue of his/her work until the situation is acceptable.
However, TRITEK will inform the customer or site representative and work together to sort out the situation.
The number of working hours for TRITEK representative is limited to a day.
If these limits are exceeded this will have a detrimental effect on the alertness of our representatives, and an increased possibility for human errors.
If a TRITEK representative is instructed by the customer or yard to extend these time limits, possible cost due to faults or errors deemed to be the result of extended working hours, has to be covered by the customer or yard.